Bantu Now charges a 10% commission on each completed task, taken from the agreed task price. Posting a task is free.
| Item | Rule |
|---|---|
| Commission | 10% of the agreed task price |
| Solver payout | 90% of the agreed price, after both sides confirm completion |
| Marketplace | Free to list. The buyer pays a buyer protection fee on top of the item price: 5% for FPX, 6.5% for card. The seller receives the full item price (see 6.5) |
| Currency | Ringgit Malaysia (MYR) |
| Payment methods | FPX and card, via our payment provider |
2.1 Escrow. When a Poster accepts an offer, they pay the full agreed price into escrow. We hold the money until the task is finished. We do not release it to the Solver until the task is confirmed, and Solvers should only start work once the escrow payment is shown in the app. Escrow is held through our payment provider, HitPay. When funds are released, the payment is split: 90% goes to the Solver and 10% is Bantu Now's commission.
2.2 Release. Funds are released to the Solver, minus commission, once the Solver marks the task done and the Poster confirms. If the Poster does not respond within 3 working days of the Solver marking the task done, funds are released automatically unless a dispute is open.
2.3 Payouts. Solver payouts are sent to the bank account the Solver has verified, within 1 business day of release. There is no withdrawal fee.
2.4 Taxes. Prices shown are the agreed task prices. Solvers are responsible for reporting their own income. If tax applies to our commission, it will be shown clearly before you pay.
2.5 Keeping payments on the platform. Paying or being paid outside Bantu Now for a task found here removes escrow and dispute protection, and may lead to account suspension.